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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Silva

Cindy Silva

September 3, 2024

1  out of  5
rating by Cindy Silva
"Tami, is the rudest office manger I have ever spoken with. She answers the phone without acknowledging she knows who is calling. She has absolutely no customer service qualities!! I will definitely NOT recommend this office to anyone. I have dealt with Justin in the past and I have had this policy for MANY years. Again, poor staff!!!!!"
We responded:
"Hi Cindy we take pride in our level of customer service. If there was some disconnect we would like to make it right. Give us a call when u can."
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Nick Florek

March 1, 2024

5  out of  5
rating by Nick Florek
"Justin and Tami are very knowledgeable and quick to respond. I've had multiple policies with them for years and have been extremely happy with everything. I would highly recommend them."
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Tim Callahan

February 9, 2024

5  out of  5
rating by Tim Callahan
"Justin took the initiative to contact me about potential discounts which I had overlooked. Also saved me money on other services provided by my broker in Texas. Great job and much appreciated. Thanks"
We responded:
"Thanks Tim glad we were able to help you get those extra discounts we appreciate you!"
Profile photo of Ginger Engels

Ginger Engels

November 17, 2023

5  out of  5
rating by Ginger Engels
"I've been with State Farm a VERY LONG time. I've never had issues with submitting claims, receiving help, etc. Justin is a newer agent in our State Farm journey, but a good one. BUT first impressions are EVERYTHING! And Tami, his office assistant, is a huge asset as far as I'm concerned. She's become to feel like a friend...like a "let's do lunch, pal" as she has been so friendly, so knowledgeable, and a warrior when I've needed assistance with an out of state office. I know when I need anything from her she will do her very best to make sure I'm happy at the resolution. I love this office and if you want a good agent and great customer care then this is your place to call! Thanks!"
We responded:
"Hi Ginger thank you for the kind words. We take pride in being a good neighbor and as you know Tami takes this motto to heart! Many thanks for the 5-star rating."
Profile photo of Dave Richter

Dave Richter

November 17, 2023

5  out of  5
rating by Dave Richter
"“State Farm is there” is not just a clever marketing jingle. There is some there there. And Tami is a Rock Star!"
We responded:
"Thank you Dave for the 5-star rating and we are glad to help!"
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Secret

November 17, 2023

1  out of  5
rating by Secret
"The worst agent ever. He argued with me and refused to give me the documents I requested and told me that the a Minnesota State Board of Cosmetology was wrong for asking for a certificate of insurance and repeatedly gave me a declaration, so I had find a different insurance agency that did give me a certificate of insurance. He also didn’t cancel my renter’s insurance since I was no longer renting and instead transferred it to my new residential address after already telling him to cancel it. Only when I got charged for renter’s insurance on my new address and brought it to his attention AGAIN did he finally cancel it."
We responded:
"Hi Secret. Sorry you had an experience that was below yours and our expectation. We strive to be the absolute best at what we do and deliver great customer service. Please give us a call we would like to make things right."
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Laura Laura

May 12, 2023

5  out of  5
rating by Laura Laura
"Great customer service and Tami is so nice and helpful."
We responded:
"Thank you Tami is the best!"
Profile photo of fargo478

fargo478

November 25, 2019

5  out of  5
rating by fargo478
"I recently had an accident that left my vehicle totaled. The experience was traumatic to say the least, but Justin and Tami were so kind and helpful during the entire process. The made the process completely painless and stress-free and I cannot thank them enough for their assistance. I highly recommend them for anyone looking for car insurance."
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Dan Adams

April 26, 2019

5  out of  5
rating by Dan Adams
"Great company and great agency to work with!"
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Becki Bosca

February 25, 2019

1  out of  5
rating by Becki Bosca
"This agency office and most of the people I’ve dealt with here are very incompetent. I called and spoke to dan to cancel all my policies with State Farm on November 30th 2018. And State Farm deducted out of my checking account on December 8th without my consent. I have been receiving some checks trickling in the mail to compensate for the theft from my checking. I still have not received the full amount. And now February 2019 I get a cancelation notice for non payment of my home owners insurance. State Farm was supposed to cancel this policy on November 30th and pro rate my refund as I had paid to cover until February 2019. And I can’t even get Justin Knabe to call myself or my husband back. We have reached out by phone and email numerous times. TERRIBLE SERVICE!!!"
Profile photo of Mark Knabe

Mark Knabe

December 7, 2016

5  out of  5
rating by Mark Knabe
"Great Agency to work with. Staff is very talented and knowledgeable"